Legal

Terms & Conditions

Important notice: All products offered through this online store are classified as laboratory reagents intended exclusively for research purposes. They are not medicinal products, food supplements, foodstuffs or cosmetic products and are not intended for human or animal consumption.

§1 General provisions

1.1 These Terms and Conditions ("Terms") govern the rights and obligations of the parties arising from purchase contracts concluded through this online store, the handling of complaints, and the provision of electronic services. They are issued in accordance with § 1751 of Act No. 89/2012 Coll., the Czech Civil Code (the "Civil Code").

1.2 The seller and operator of the store is:

1.3 The store ships throughout the European Union. The contractual relationship is governed by the laws of the Czech Republic, in particular the Civil Code and Act No. 634/1992 Coll., on Consumer Protection. EU consumers retain the protection afforded by the mandatory provisions of the law of their country of habitual residence (Art. 6 Rome I).

1.4 Contract languages: Czech and English. The Czech version prevails in case of any discrepancy.

§2 Definitions

• Terms — these Terms and Conditions.
• Store — the online store operated at this website.
• Seller — the entity identified in §1.2.
• Customer — any person who concludes or intends to conclude a purchase contract with the Seller.
• Consumer — a natural person acting outside their trade, business or profession (§ 419 Civil Code).
• Business customer — an entrepreneur within the meaning of § 420 Civil Code, acting in the course of their business.
• Goods — laboratory reagents offered through the store for research use only.
• Purchase contract — the sales contract between the Seller and the Customer concluded via the store.
• Order — the Customer's binding offer to conclude a purchase contract.

§3 Goods and orders

3.1 Nature of the goods. All goods are laboratory reagents for research use only. They are not medicinal products, food supplements, foodstuffs or cosmetics, and they are not intended for human or animal consumption. By placing an order the Customer accepts this classification.

3.2 Display of goods. The presentation of goods in the store is informative only and does not constitute an offer within the meaning of § 1732(2) Civil Code. The Customer's order constitutes the offer; the contract is concluded only upon the Seller's confirmation under §4.

3.3 Certificates of analysis. The Seller confirms that each product is accompanied by the required certificate of analysis (CoA).

3.4 Improper use. The Seller bears no liability whatsoever for any consequences of use of the goods outside qualified laboratory research, including any consumption, application to the human or animal body, or use in violation of applicable law.

3.5 Prices. All prices are stated in euro (EUR) and, where offered, in alternative currencies. All prices and shipping fees are inclusive of VAT applicable to the destination country within the EU. Deliveries to VAT-registered businesses in other EU Member States may be invoiced at 0% VAT upon submission of a valid VAT identification number. The price displayed and confirmed at the time of ordering, in the currency selected by the Customer, is binding. Where a promotional discount is offered, the lowest price applied during the 30 days preceding the discount is also displayed in accordance with Directive (EU) 2019/2161 as implemented in Czech law.

3.6 Placing an order. Orders may be placed at any time through the order form. Registration of a customer account is not required. Before submitting the order, the Customer is required to read and accept these Terms.

§4 Conclusion of the purchase contract

4.1 The Customer places the order in accordance with §3. The order constitutes a binding offer to conclude a purchase contract.

4.2 The Seller will promptly confirm receipt of the order by e-mail. This confirmation contains the order summary, these Terms, instructions on the right of withdrawal and the model withdrawal form.

4.3 The purchase contract is concluded at the moment the Customer receives the Seller's order confirmation.

4.4 A VAT invoice is issued and delivered electronically.

§5 Payment

5.1 The available payment methods, together with any associated fees, are displayed in the store and at checkout.

5.2 Goods are dispatched only after the full purchase price has been credited to the Seller's account, unless a different arrangement is expressly agreed.

5.3 The Seller may restrict the available payment methods for business customers and require advance payment.

§6 Delivery

6.1 Territorial scope. The Seller dispatches goods exclusively to delivery addresses within the European Union (the 27 EU Member States). Orders to any destination outside the EU customs territory — including, without limitation, the United Kingdom, Switzerland, Norway, Iceland, Liechtenstein, the United States, Canada, Australia and all other third countries — cannot be accepted. Should such an order be placed in error, the Seller is entitled to withdraw from the purchase contract pursuant to § 2001 of the Civil Code and to refund the purchase price without undue delay. The Seller will not arrange any export, customs clearance or shipment outside the EU on behalf of the Customer.

6.2 Shipping costs, processing times and delivery times are stated in the store and in the Shipping Policy. All shipping costs are inclusive of VAT applicable to the destination EU Member State.

6.3 Delivery is provided only on business days, excluding Saturdays, Sundays and public holidays.

6.3 Passing of risk. For consumers, the risk of damage to the goods passes upon handover of the goods to the consumer or to a third party designated by the consumer other than the carrier (§ 2123 Civil Code). For business customers, the risk passes upon handover of the goods to the first carrier for shipment to the buyer.

6.4 Inspection of shipment. Business customers are required to inspect the shipment upon receipt and, in case of damage or loss, to take the steps necessary to preserve any claim against the carrier.

§7 Defective performance and warranty

7.1 The rights of consumers arising from defective performance are governed by §§ 2099 et seq. and §§ 2161 et seq. of the Civil Code, and by Act No. 634/1992 Coll., on Consumer Protection.

7.2 The Seller is liable to the consumer for any lack of conformity that appears within two (2) years of receipt of the goods.

7.3 Complaints shall be submitted in writing by e-mail to info@thearchive-store.eu and shall contain the order number, a description of the defect, the date on which it occurred and the Customer's contact details.

7.4 The Seller will issue a written confirmation of receipt of the complaint without undue delay and will resolve the complaint, including any necessary remediation, within 30 days of its receipt, unless a longer period is agreed with the consumer. If the complaint is not resolved within this period, the consumer is entitled to withdraw from the contract or to request a reasonable price reduction.

7.5 Consumer remedies. The consumer may initially request the supply of a new item or repair. Where this is impossible, disproportionate or where the Seller fails to remedy the defect within a reasonable time, the consumer is entitled to a reasonable price reduction or to withdraw from the contract.

7.6 Where the complaint is justified, the Seller bears the costs of repair, replacement and shipping, or reimburses the purchase price within 14 days.

7.7 Goodwill. Beyond the statutory warranty, the Seller may offer goodwill solutions on a case-by-case basis (e.g. credit note, partial refund, replacement). There is no legal entitlement to goodwill.

§8 Right of withdrawal (consumers)

8.1 Pursuant to § 1829 of the Civil Code, a consumer has the right to withdraw from a distance contract within fourteen (14) days without giving any reason.

8.2 The withdrawal period runs from the day on which the consumer or a third party designated by the consumer (other than the carrier) takes physical possession of the goods. For contracts covering multiple items delivered separately, the period runs from receipt of the last item.

8.3 To exercise the right of withdrawal, the consumer must inform the Seller of the decision to withdraw by an unequivocal statement sent by e-mail to info@thearchive-store.eu. The model withdrawal form is provided on the Cancellation Policy page and as a downloadable PDF; its use is optional.

8.4 The consumer shall return the goods without undue delay and no later than 14 days from the day on which withdrawal was notified, to the return address confirmed by the Seller. The Seller bears the cost of return (free return label provided upon request).

8.5 Reimbursement. The Seller will reimburse all payments received from the consumer, including standard delivery costs, no later than 14 days from receipt of the withdrawal notice, using the same means of payment and the same currency, unless the consumer has expressly agreed otherwise. The Seller may withhold reimbursement until the goods have been received back or until the consumer has supplied evidence of having sent them back, whichever is earlier (§ 1832(4) Civil Code). Additional costs resulting from a more expensive delivery method chosen by the consumer are not reimbursed.

8.6 Diminished value. The consumer is liable only for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning (§ 1833 Civil Code).

8.7 Exclusions from the right of withdrawal (§ 1837 Civil Code). The right of withdrawal does not apply, in particular, to:

• Sealed research peptides which, once unsealed, can no longer be guaranteed to meet the chemical stability, purity and analytical specifications confirmed by the certificate of analysis (CoA), and which are therefore unsuitable for return for hygiene and research-integrity reasons.
• Goods that are perishable or whose chemical resistance and shelf life are exceeded shortly after opening.
• Goods made to the consumer's specifications or clearly personalised.

The statutory warranty under §7 remains unaffected by these exclusions.

8.8 Exchange. Within the withdrawal period it is possible to exchange one product for another, provided that the seal on the originally delivered product is intact.

§9 Intended use and limitation of liability

9.1 Research use only. The goods are intended exclusively for in vitro laboratory testing by qualified professionals. By placing the order the Customer warrants that the goods will be used solely for legitimate research purposes.

9.2 No medical or therapeutic claims. The Seller makes no therapeutic, diagnostic or medical claims in respect of the goods. Product descriptions are informational and educational only and do not constitute medical advice.

9.3 Customer responsibility. The Customer is solely responsible for ensuring that purchase, import, possession and use of the goods comply with all laws and regulations applicable in the Customer's jurisdiction. The Seller is not liable for any breach by the Customer of such laws.

9.4 Exclusion of liability for misuse. To the maximum extent permitted by law, the Seller excludes all liability for damage, injury or loss arising from any use of the goods other than for laboratory research, including without limitation any human or animal consumption or self-administration.

9.5 Age restriction. The store is intended exclusively for persons aged 18 years or older. By placing an order, the Customer confirms that they meet this age requirement.

9.6 Handling and storage. The Customer is responsible for proper handling, storage and disposal of the goods in accordance with the relevant safety data sheets and good laboratory practice.

9.7 Nothing in these Terms limits or excludes the Seller's liability where such limitation or exclusion is prohibited by mandatory law, including in particular liability for damage caused intentionally or by gross negligence, or for damage to natural rights.

§10 Electronic services

10.1 The Seller provides the following electronic services free of charge: the order form, an optional customer account and a product review system.

10.2 Technical requirements. Access to the services requires a device with an internet connection, an e-mail account and an up-to-date web browser with cookies and JavaScript enabled.

10.3 User obligations. The Customer undertakes to use the store in accordance with applicable law and these Terms, to respect the personal and proprietary rights of third parties, to provide truthful information and to refrain from uploading or making available any unlawful content.

§11 Complaints regarding electronic services

Complaints concerning electronic services may be submitted by e-mail to info@thearchive-store.eu, containing the type of issue, the date on which it occurred and the Customer's contact details. The Seller will handle the complaint without undue delay, no later than 30 days after receipt.

§12 Termination of electronic-service contracts

12.1 The customer-account contract is concluded for an indefinite term. The Customer may terminate it at any time, with immediate effect and without giving any reason, by sending an e-mail to the Seller.

12.2 The Seller may terminate the customer-account contract with seven (7) days' notice in the event of a material breach of these Terms by the Customer.

§13 Intellectual property

All content of the website, including text, graphics, photographs, logos and software, is protected by copyright and is the property of the Seller or its licensors. Any unauthorised use constitutes an infringement of intellectual-property rights and may be pursued under civil and criminal law. Trade names and logos shown on the website are used solely for identification purposes.

§14 Personal data

Processing of personal data is carried out by the Seller as the controller in accordance with Regulation (EU) 2016/679 (GDPR) and Czech Act No. 110/2019 Coll., on the processing of personal data. Detailed information on processing purposes, legal bases, retention periods, recipients and data-subject rights is set out in the Privacy Policy. Provision of personal data is voluntary but may be a necessary condition for the conclusion and performance of the contract.

§15 Out-of-court dispute resolution

15.1 In accordance with Act No. 634/1992 Coll., on Consumer Protection, the consumer has the right to out-of-court resolution of consumer disputes arising from the purchase contract. The competent body for the Czech Republic is the Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 567/15, 120 00 Prague 2, web: adr.coi.cz.

15.2 EU consumers may also use the online dispute-resolution platform available at ec.europa.eu/consumers/odr.

§16 Final provisions

16.1 The contract is governed by the laws of the Czech Republic. Consumers retain the protection of the mandatory provisions of the law of their country of habitual residence (Art. 6 Rome I).

16.2 The Seller may amend these Terms. The amended Terms will be published on the website. Contracts concluded prior to the entry into force of the amendment are governed by the Terms in their previous wording. For continuing electronic-service contracts, the Customer will be informed of the amendment by e-mail or via the website and has the right to terminate the contract within 14 days.

16.3 If any provision of these Terms is or becomes invalid or unenforceable, the validity of the remaining provisions shall not be affected; the invalid provision shall be replaced by the relevant mandatory statutory rule.

16.4 The competent courts for any disputes are determined in accordance with the Czech Code of Civil Procedure. Consumers may bring an action in the court of their domicile in accordance with Regulation (EU) No 1215/2012.

§17 Export controls, dual-use and local compliance

17.1 EU-only sales. The Seller ships exclusively to addresses within the European Union and does not engage in any export to third countries. The Customer undertakes not to onward-export, re-export or otherwise transfer the goods to any destination outside the EU customs territory without first obtaining all licences or authorisations required under Regulation (EU) 2021/821 setting up a Union regime for the control of exports, brokering, technical assistance, transit and transfer of dual-use items, and any applicable national implementing legislation.

17.2 Sanctions and embargoes. The Customer warrants that it is not subject to any EU, UN, OFAC or other applicable restrictive measures and that the goods will not be supplied, directly or indirectly, to any sanctioned person, entity or jurisdiction.

17.3 Local compliance. The Customer is solely responsible for ensuring that the import, possession, handling, use and disposal of the goods comply with all laws and regulations applicable in the Customer's jurisdiction, including chemicals, biosafety, customs, environmental and waste-management rules. The Seller accepts no liability for any breach by the Customer of such laws.

Contact

For any questions concerning these Terms, please contact us at info@thearchive-store.eu.