Knowledge base
Frequently Asked Questions
What is the purpose of these products?+
These products are intended exclusively for laboratory and research purposes.
Do you ship within Europe?+
Yes, we ship throughout most European countries.
How long does shipping take?+
Delivery time depends on the distance to the destination — most European orders arrive within a few business days.
Can I request wholesale pricing?+
Yes, please submit a wholesale inquiry form.
How are orders packaged?+
Discreet, temperature-controlled, tamper-evident materials with tracked delivery.
Do you offer bulk discounts?+
Yes — 5–9 units 10% off, 10–19 units 20% off, 20+ units 25% off, applied automatically.
Is the BAC Water gift really free?+
Yes. A complimentary BAC Water 3ml is automatically included with every order at no cost.